Client User FAQs

Answers to Client User-specific questions

• The candidate has already started. Can I add a backdated assignment or shift?
• How do I change a Timesheet Approver on a job/order?
• Why can’t I see timesheets for a job/order that starts in the future?
• How do I set certain job categories to be self-managed instead of managed by the MSP?
• As a Hiring Manager, how can I change rates on a self-managed placement?
• Why isn’t the Priceworks item available when creating a job/order template?
• I have two candidates for a role, one will claim Priceworks and the other won’t. How is this managed?
• Multiple Job/Order Titles: It is limiting me to a certain number of titles
• Why can’t the agency choose which job/order title to use?
• Can I turn off multiple job/order titles when creating a job?
• Why doesn’t the address auto-populate when selecting a hierarchy on the job/order creation wizard?
• How can I duplicate a job/order request?
• How do I stop paying a candidate for Priceworks or continue under a new payment type?
• Why can’t I use multiple job/order titles when creating a job/order?