How does an agency add compliance documents to a candidate’s profile?

    It is the agency’s responsibility to upload compliance documents for its candidates.

    Steps:

    1. Navigate to the candidate’s profile and click the Documents tab.
    2. Click Add New Document.
    3. Choose the document type. If applicable, enter an expiry date (e.g., a DBS certificate expires one year after creation).
    4. Choose visibility options:
      • Tick the box to make the document visible to the MSP or client if required.
      • Leave unchecked if you do not want the document visible.

    5. Click Save. The document is now uploaded and accessible in the candidate’s Documents area.